Frequently Asked Questions

Call or WhatsApp 0321-1406164, or fill in the free estimate form. Tell us the appliance, brand and the problem, and we'll arrange a visit.

We diagnose the fault, explain it and tell you the price. Repair work only starts after you agree.

Gulberg, DHA, Model Town, Johar Town, Garden Town, Iqbal Town, Allama Iqbal Town, Township, Shadman, Samanabad and nearby areas. See our service area.

As a guide, Rs 2,500–3,000 for a 1–1.5 ton split AC and Rs 3,000–3,500 for a 2 ton unit. See AC service for what's included.

Typically Rs 4,500–6,500 for 1–1.5 ton and Rs 5,500–7,500 for 2 ton, including a leak check. See AC gas refilling.

Common causes are low gas from a leak, a dirty filter or coil, a failed capacitor or a compressor that isn't starting. On inverter ACs, a PCB or sensor fault can also stop cooling. A technician needs to check pressures and electrical parts to find the cause.

At least once a year before summer. In Lahore's dust, heavily used ACs benefit from a second service mid-season.

Keep filters and coils clean, set the temperature around 26°C, shade windows, keep doors closed, and make sure the gas charge is correct. An inverter AC also uses noticeably less power than an old non-inverter unit. Read why AC bills go up in summer.

A soft hum and airflow sound are normal. Grinding, squealing, rattling or banging usually means a loose part, a worn fan motor bearing or a compressor problem. Get it checked early to avoid bigger damage.

Usually a blocked drain pipe or a dirty coil that ices up and then melts. A tilted indoor unit can also cause it. A service with drain flushing normally fixes it.

A faulty thermostat, a weak compressor, a gas leak, a defrost fault or poor airflow behind the fridge are the usual causes. Fix it quickly to avoid food spoilage. See fridge repair.

Clean the condenser coils regularly, check the door seals, don't overload it, leave space behind it for airflow, and use a stabilizer if your voltage fluctuates.

It depends on the fault, the fridge's age and condition, and the repair cost compared with a new one. We'll give you the numbers so you can decide.

A blocked defrost drain is the most common cause. A damaged water line or a faulty inlet valve on fridges with water dispensers can also leak.

A clogged drain hose or filter, a faulty drain pump or a lid switch problem are the usual causes. Clean the filter first; if it still won't drain, call a technician.

An uneven load, a machine that isn't level, or worn shock absorbers and bearings. Level the machine and spread the load evenly; if it continues, the suspension or bearings need checking.

Mould and detergent build-up inside the drum, door seal or dispenser. Clean them regularly, leave the door open after washing, and run an empty hot cycle with a machine cleaner.

Don't overload it, use mesh bags for delicate items, and choose the right wash programme for the fabric.